Terms & Conditions
The SKM Furniture Online Order System is operated by Kaalika Pty LTD ACN 169 435 214 trading as SKM Furniture and/or its authorised agents (“SKM Furniture” or “we” or “us” or “our”). The “SKM Furniture Online Order System” comprises all SKM websites, the software associated with these websites and the facility to enter into transactions to place an order for products sold by SKM furniture and its Related Bodies Corporate (as defined in the Corporations Act 2001 (Cth)) (“Order”).
In these terms:
- customer, user, member, guest & client means anyone who visits and/or uses this website;
- We / Us means Kaalika Pty Ltd T/A SKM Furniture, and any subsidiaries, affiliates, employees, officers, agents or assigns.
(b) reference to a “Third Party” in these terms includes a reference to any agent or contractor of Space or of any of their related bodies corporate, and any person engaged by any of them, in the creation, provision or maintenance of the website or in the fulfilment of Orders made through the website, and includes any of them;
(c) a reference to the “website” means www.skmfurniture.com.au;
(d) “Order” means an offer made by you in response to an invitation to treat made by SKM Furniture via the website.
Where the Client buys Goods as a consumer these terms and conditions shall be subject to any laws or legislation governing the rights of consumers and shall not affect the consumer’s statutory rights.
1. TERMS AND CONDITIONS
This website and its content are owned by Kaalika Pty Ltd trading as SKM Furniture. Skmfurniture.com.au is the shopping website of SKM Furniture that allows consumers to browse, select and purchase products online from SKM furniture, ABN 13169435214. You must not browse or access this website unless you agree to the terms and conditions which are set out below. SKM Furniture reserves the right to update this site or change these terms and conditions at any time without notice. It is customer’s responsibility to read and understand these terms and conditions each time you place an order.
- Acceptance of Terms and Conditions
By viewing, using, accessing, browsing, or submitting any content or material on the SKM furniture Online Order System,
- You warrant to us that you are over the age of eighteen (18) years
- User Agreement
(1) By accessing and/or using the website, you accept these terms and agree to be bound by them, and an agreement is formed between us and you.
(2) These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following such amendment of these Terms will represent an agreement by you to be bound by these Terms as amended. We recommend you review the terms for amendments each time you use the website and before placing any Order. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us or our third party.
- Online Account
You agree to take responsibility for the safekeeping of your email address. You are liable if your email address is used by an unauthorized person. You agree to release and indemnify SKM Furniture in connection with any use (whether authorized or unauthorized) of your email address. SKM Furniture may suspend or cancel your account at any time without prior notice.
SKM Furniture reserves the right at our absolute discretion to decline or accept Orders in full or partially.
When an online order is placed, e-mail will be sent confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the Product(s) ordered. We only accept your offer, and conclude the contract of sale for Product(s) ordered by you, when we have processed your order and issued a sales invoice to you (the “Customer Invoice E-mail”). For all in store orders; upon payment of the invoice partially or full, it is assumed customer has agreed with our terms and conditions & both parties are entered into a contract of sale.
You consent to receive sales invoices electronically for online orders. Electronic invoices will be emailed to the email address provided by you in relation to the order.
- Product Specifications
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.
Features and specifications of Products described or depicted on the Site are subject to change without notice.
All weights and dimensions mentioned are approximate.
Prices shown are in Australian dollars and include GST where applicable. Prices may not include delivery and handling charges. Prices are subject to change.
Unless otherwise stated, any accessories shown in any image of products are not included in the price.
We reserve the right to correct any errors published on the website.
All payments must be made in full prior to delivery. GST and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.
Payments must be made via the Eway or PayPal secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers
We also accept Visa, MasterCard, Direct Debit which typically process within 24 hours of order placement. We don’t keep record your credit card details.
- Title and risk in goods
Title and risk in the products, such as loss and damage, pass to customer or its nominated agent or representative on delivery or collection, as the case may be.
SKM may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Client. On giving such notice SKM Furniture shall repay to the Client any sums paid in respect of the Price. SKM Furniture shall not be liable for any loss or damage whatsoever arising from such cancellation.
SKM Furniture will comply with SKM Furniture’s Privacy Statement. We will not reveal your personal information to external organizations except for the purposes of fulfilling your order.
- Intellectual property
You acknowledge that at all times all intellectual property including, but not limited to, designs, techniques, methods of manufacture, photographs, specifications, artwork, text, patented inventions and registered designs remain the property of SKM Furniture.
The customer will not knowingly allow any intellectual property belonging to SKM Furniture to be reverse engineered, pirated or copied or breached in any other manner.
It is the customer’s responsibility to ensure correct delivery address and access details are provided. Dates quoted for delivery of goods are approximate only at the time of ordering and may vary due to circumstances beyond our control. It may take up to 8-12 weeks; however, you will be advised as soon as your goods are ready for delivery.
SKM Furniture shall use all reasonable endeavors to meet the estimated delivery date and, provided that SKM Furniture delivers the products within a reasonable time, you agree that SKM Furniture is not and will not be liable for any loss or damage, however it arises, if the products are not delivered by the estimated delivery date.
Customized Furniture, or Furniture in back order must be fully paid and collected within 30 days from the arrival of goods, unless otherwise specified in writing. If payment is not made in full and furniture is not accepted by by the customer within 30 days from the arrival date , 40% stock holding fees will be incurred on the invoice. Items under “Free Delivery” agreement, SKM will organize the delivery of goods upon full payment of invoice.
Products will only be delivered if a person aged over 18 and able to accept delivery is at the delivery address. Please note that an authorized signatory needs to be at the delivery address to sign for and collect the goods.
Free delivery items are only up to customer’s Front Yard or driveway. Upon customer’s special request, our driver may be able to assist carrying the furniture inside the customer’s property. However, in the case of any loss or damage to Furniture or customer’s property beyond the Front Yard or Driveway due to assistance in carrying the furniture inside the property/house, SKM furniture is not and will not be held liable for any loss or damage.
When placing an order with us, where we are to deliver goods to you, we require a physical street address. To assist us in processing your order, please provide your land-line phone number. Delivery is via courier and cannot be to a post office box.
At SKM sole discretion the costs of delivery are
- Included in the price; or
- In addition to the price; or
- For the Client’s account
To view in detail about our Delivery and Shipping policy, please Click here
- Returns & Replacements, and change of mind
A customer may cancel the order made within 48 hours of placing an order, except SALE items.
No change-of-mind refunds on items after 48 hours of placing and order .Change on mind refunds/return on items after 48 hours of placing an order, will attract 50% of restocking fee on total purchase price of the product.
We do not return,refund or exchange if you change your mind for Customized(leather type, size, color) orders, SALE (including As is condition, damaged or defective, faulty, ex-display and second-hand) items; immediately after placing an order.
No further repair/warranty claims can be made with the items sold with “As is condition”, “Damage”, “Faults” & “defects”, which has been agreed for by the customer.
- Damaged Items & Defects:
IF YOUR FURNITURE ARRIVES DAMAGED:
In the event that an item is flawed or damaged upon delivery please contact us as soon as you receive it to discuss a return and replacement. If replacement and returns approved by SKM Furniture, it must be in writing and To and From freight cost, must be borne by the customer.
IF THERE IS DAMAGE OF ANY KIND, YOU MUST MAKE SURE THE DRIVER MUST BE NOTIFIED OF THIS DAMAGE THE DAMAGE
The Client shall inspect the Goods on delivery and shall within 24 hours of delivery notify SKM Furniture through online claim form, of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. SKM furniture will file all claims for replacement of damaged or defective furniture should the product arrive with a problem. We only require you to follow a few procedures that are required in the claims process.
16. Leather Care:
Recommendations for leather care are:
(1) Once a week, wipe down the lounge to remove any dust and dirt.
(2) Every 3 months, use an approved leather cleaner and conditioner (Care cover products recommended). This regularity with which you clean clean and condition depends on the amount of use the lounge gets.
(3) White leather in particular is very susceptible to dye transfer.
17. SKM Warranty
SKM provides this warranty (“Warranty”) for its products that have been purchased in Australia. This Warranty is subject to the Australian Competition and Consumer Act 2010 (“Australian Consumer Law”). The benefits provided in this Warranty are in addition to other rights and remedies of a consumer under the Australian Consumer Law, and any other laws in relation to the products to which this Warranty relates. The Warranty period commences from the date of sale.
Dust, dirt and perspiration are the main causes of leather damage. All leather lounges from SKM furniture has a protective coating. Once this breaks down, leather can discolour; or may start to peel off. Cleaning and conditioning the leather regularly keeps this “Tanner’s” coat from breaking down. The Company shall not be responsible for normal wear and tear, such as surface scuffs and scratches.
Warranties are voided if written notice of claim is not received by the Company as soon as reasonably possible after a defect is discovered, if goods are improperly used or installed or fitting instructions not followed, if goods are modified, incorrectly stored, maintained or used, or repairs to the goods attempted by persons not authorised by the Company.
This warranty is void if you fail to take appropriate care of the leather, and the Customer shall pay any transportation and handling charges for the item under warranty claim.
A warranty claim must be submitted through the Portal within the warranty period.
To view in details about our warranty policy, Click here
Disclaimer and Liability
Every effort has been made to ensure the information contained on the website is current and correct, however SKM Furniture does not take responsibility for the accuracy, reliability, suitability or availability of any products on the website, and provides all products on an “as is” basis. Photographs shown on this website are for illustration purposes only. Products may vary in store as well as availability of colors, styles, and fabrics. Products may be discontinued from our range or become unavailable without notice. Customers are welcome to contact our customer service to confirm availability of colors, styles, fabrics and products. SKM Furniture, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage (direct, indirect or consequential) that arise to you or any third party caused by the use of this website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE. SKM Furniture does not take responsibility and is not liable for this website being unavailable due to technical issues which are beyond our control.
SKM Furniture reserves the right, in its sole and absolute discretion, to modify, suspend, or discontinue at any time, with or without notice, the SKM furniture Online Order System and/or services offered on or through the SKM Furniture Online Order System (or any part thereof).